Terms & Conditions

Welcome to Lotus and Spear! By using our website and services, you agree to the following terms and conditions. Please read these terms carefully before placing an order. If you have any questions, feel free to contact us.

1. Acceptance of Terms
By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, including our Privacy Policy.

2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in color or appearance may occur due to differences in display settings.

3. Prices and GST
All prices listed on our website are in AUD (Australian Dollars) and are inclusive of Australian Goods and Services Tax (GST) at the applicable rate.

4. Orders
All orders are subject to availability. We reserve the right to cancel or refuse any order for any reason. If an order is canceled, we will notify you and refund any payment made. Orders will only be processed once payment is successfully received.

5. Payment
We accept Credit Cards, Debit Cards & Paypal. Payment must be made in full before any products are dispatched. All payment information is processed securely.

6. Shipping and Delivery
We offer free shipping across Australia. Shipping times may vary based on your location and product availability. Please allow 7 working days. We will provide tracking information once your order has been dispatched.

7. Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of Lotus and Spear. You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability
While we take every care in ensuring the accuracy of the information on our website, we will not be held responsible for any direct, indirect, or consequential damages arising from the use of our products or website.

9. Governing Law
These terms and conditions are governed by the laws of Australia and any disputes will be subject to the exclusive jurisdiction of the courts in that region.